Shipping Policy
Effective Date: January 3, 2025

At Richhato, we are committed to ensuring your orders are delivered promptly and securely. This Shipping Policy outlines the terms and conditions regarding the shipment of products purchased through our website or store.

1. Processing Time

  • Orders are typically processed and shipped within 1-2 business days after payment is confirmed.
  • Orders placed on weekends or holidays will be processed on the next business day.

2. Shipping Methods and Delivery Times

  • Standard Shipping: Delivery typically takes 3-7 business days depending on the destination.
  • Expedited Shipping: Faster delivery options are available at an additional cost, with delivery within 1-3 business days.
  • Delivery times may vary based on carrier delays, holidays, or unforeseen circumstances.

3. Shipping Costs

  • Shipping fees are calculated at checkout based on the weight, size, and destination of your order.
  • Free shipping may be offered for orders meeting specific promotional criteria.

4. Shipping Locations

  • Domestic Shipping: We deliver across the United States.
  • International Shipping: For orders outside the U.S., please contact us at info@richhato.net or (706) 364-4971 to inquire about availability and costs.

5. Order Tracking

  • Once your order is shipped, you will receive a tracking number via email. Use this number to monitor the progress of your shipment.

6. Address Accuracy

  • Customers are responsible for providing accurate shipping information. Richhato is not liable for packages delivered to incorrect addresses due to customer error.
  • If you need to update your shipping information, contact us immediately before the order is shipped.

7. Lost or Damaged Shipments

  • If your package is lost or damaged during transit, notify us immediately. We will work with the carrier to resolve the issue and, if eligible, arrange a replacement or refund.
  • Claims for lost or damaged shipments must be filed within 7 days of the expected delivery date.

8. Partial Shipments

  • For orders containing multiple items, we may ship items separately to expedite delivery. You will not be charged additional shipping fees for partial shipments.

9. International Customs and Duties

  • For international orders, the recipient is responsible for any customs duties, taxes, or fees imposed by their country. These charges are not included in the shipping cost.

10. Delayed Shipments

  • While we strive to meet estimated delivery times, delays may occur due to external factors. Richhato is not responsible for delays caused by carriers, natural events, or customs processing.

11. Contact Us for Support
If you have questions or concerns about your shipment, please contact us:

  • Email: info@richhato.net
  • Phone: (706) 364-4971
  • Address: 4149 Saddlehorn Dr, Evans, Georgia

At Richhato, customer satisfaction is our priority. Thank you for trusting us to deliver your premium computer accessories with care and efficiency.